Pulse Marketing (“Pulse Marketing,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, submit a form, book a call, communicate with us, or otherwise interact with our online services.
This Privacy Policy applies to the Pulse Marketing website, our embedded forms and calendars, and related marketing and business communications. It does not apply to third-party websites or services that we do not control.
Information We Collect
We may collect personal information that you provide directly to us, information collected automatically when you use the website, and information processed through service providers that support our website and marketing operations.
Information you provide may include:
- Name
- Email address
- Telephone number
- Company name, website, role, or business information
- Form responses, booking details, project details, and messages you send to us
- Communication preferences, including email or text message opt-in choices
Website, Device, And Usage Information
When you visit our website, we and our service providers may automatically collect information such as your IP address, browser type, device type, operating system, referring URLs, pages viewed, dates and times of visits, and general interaction information. We use this information to operate, secure, troubleshoot, and improve the website.
Cookies
Cookies and similar technologies are small files or identifiers placed on your browser or device. They help websites work, remember preferences, measure activity, and understand how visitors use a site. We use two categories of cookies:
- Necessary cookies — required for the website and embedded HighLevel forms and calendars to function. These are always active and cannot be turned off.
- Analytics cookies — used by Google Analytics, if enabled, to help us understand site traffic and usage. These only load after you affirmatively accept them in our cookie banner.
When you first visit our website, you’ll see a cookie banner where you can accept or reject analytics cookies. Analytics cookies remain off by default and are never loaded until you choose “Accept All.” You can change your choice at any time using the link in the website footer, or by clearing your browser’s local storage for this site. You can also control cookies through your browser settings; if you block cookies, some website features or embedded services may not work as intended.
HighLevel Forms, Calendars, And LeadConnector
We use HighLevel and related LeadConnector tools to provide embedded contact forms, booking calendars, lead management, automation, and communications. When you submit a form or book a call, the information you provide may be collected and processed by HighLevel or LeadConnector on our behalf.
If you opt in to receive calls, emails, or text messages through a HighLevel form or calendar, we may use your contact information to respond to your inquiry, send appointment reminders, follow up about services, and send marketing communications where permitted by law and your consent.
Google Analytics
We may use Google Analytics to understand how visitors use our website and to improve our content, services, and user experience. Google Analytics only loads in your browser if you accept analytics cookies in our cookie banner — if you reject or ignore the banner, Google Analytics does not run and no analytics data is sent to Google. When active, Google Analytics may use cookies, identifiers, device information, usage data, and other information to provide measurement services, and we enable IP anonymization. We will not knowingly send information to Google Analytics that Google prohibits customers from sending, such as information that directly identifies you.
You can learn more about how Google uses information from sites and apps that use its services at google.com/policies/privacy/partners.
How We Use Personal Information
We may use personal information to:
- Respond to inquiries and provide requested information
- Schedule, confirm, and manage appointments or strategy sessions
- Evaluate whether our services may be a fit for your business
- Provide, operate, maintain, secure, and improve our website and services
- Send administrative, transactional, marketing, or follow-up communications
- Measure website performance, traffic, and campaign effectiveness
- Comply with legal obligations and enforce our rights
Email And Text Message Communications
If you provide your email address or phone number, we may contact you about your inquiry, appointment, requested information, or services. If you opt in to marketing emails or text messages, we may send promotional communications where permitted by law. Message and data rates may apply for text messages. Message frequency varies.
You may opt out of marketing emails by using the unsubscribe link in our emails. You may opt out of text messages by replying STOP or following the instructions provided in the message. Opting out of marketing communications does not prevent us from sending non-promotional communications, such as appointment confirmations or responses to your requests.
How We Share Personal Information
We may share personal information with:
- Service providers that host, operate, secure, or support our website and business systems
- HighLevel, LeadConnector, and related providers that process forms, calendars, leads, and communications
- Analytics providers, including Google Analytics if enabled
- Email, messaging, CRM, hosting, security, and infrastructure providers
- Professional advisors, legal authorities, or other parties when required by law or to protect rights
- Successors or assigns in connection with a merger, acquisition, financing, reorganization, or sale of assets
We do not sell personal information for money. We also do not knowingly share personal information for cross-context behavioral advertising unless we disclose that practice and provide any required choices.
Retention
We keep personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to respond to inquiries, manage client relationships, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on the type of information, the reason it was collected, and legal or operational requirements.
Your Choices And Rights
Depending on where you live, you may have rights to request access to, correction of, deletion of, or restriction of certain personal information. You may also have the right to opt out of certain uses or disclosures. To make a privacy request, contact us using the information below. We may need to verify your identity before responding.
California Do Not Track And Third-Party Tracking Disclosures
Some browsers offer a “Do Not Track” signal. Because there is not yet a uniform industry standard for responding to those signals, our website does not currently respond to Do Not Track browser signals. Third-party services, including analytics or embedded form providers, may collect information about your online activities over time and across different websites when you use our website or interact with embedded content.
International Visitors
Our website and business are operated from the United States. If you access the website from outside the United States, you understand that your information may be processed in the United States and other jurisdictions where our service providers operate.
Children’s Privacy
Our website and services are intended for business users and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.
Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Third-Party Links And Embedded Services
Our website may contain links to third-party websites or embedded services, including forms, calendars, video, social media, analytics, and similar tools. We are not responsible for the privacy practices of third parties. We encourage you to review their privacy policies and settings.
Changes To This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date above. Changes are effective when posted unless otherwise stated.
Contact Us
If you have any questions about this Privacy Policy, please email us at info@heartofcreative.com (opens email application) or call 951-337-4399 (opens phone dialer).