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10 Customer Retention Techniques for Long-Term Growth

How lasting relationships, not just sales, build stronger businesses. In a world full of options, people don’t just stay loyal to a product; they stay loyal to how that product makes them feel. They come back because they feel seen, valued, and supported. That’s why...

Why Growth Challenges Run Deeper Than You Think

After more than 25 years in marketing and over a decade leading Pulse Marketing, I’ve witnessed a familiar pattern, one I’ve seen play out in boardrooms, during performance reviews, and around countless strategy sessions. A campaign under delivers, and the marketer...

How to Navigate a Cashflow Crisis with Courage and Clarity

Change is disruptive, it breaks comfort and demands courage. That’s why so many avoid it. We resist the unknown, cling to what’s familiar, and hope things will turn around on their own. But in business, there comes a moment when the pain of standing still outweighs...